Solaya Kinneret: one system connecting events, guest experience, vendors and finance - with full real-time control
"We stopped running between email, spreadsheets and WhatsApp. Now I start each morning knowing exactly what's happening - with events, vendors and money."
Liz Schiff, Sales & Events Manager
The challenge
Solaya runs a dynamic operation with many moving parts. Every event, retreat or content activity requires coordination across many parties. It needed one system to bring order and transparency throughout:
⇢ event leads, proposals and sales;
⇢ end-to-end event planning and delivery;
⇢ guest-experience operations, content vendors and retreats;
⇢ and accounts, collections and management reports.
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Background
Solaya Kinneret is a lakeside resort and experience destination that brings together hospitality, events, retreats, content activities, culinary experiences and natural spaces. Its operation involves close coordination between sales, operations, guest experience, vendors, content and finance.
The solution
We built a complete monday.com operating system for Solaya that centralizes core processes and connects all departments:
⇢ lead and proposal management from first inquiry to closed deal;
⇢ end-to-end event management;
⇢ guest-experience operations for content vendors, activities,
retreats and payment approvals;
⇢ and finance and collections, including accounts, payment
tracking and partner P&L reports.
Results
Solaya gained a central system for managing complex, multi-participant processes in an organized, transparent and connected way - enabling real-time decision-making.
6
departments connected in one
operating system
30%
faster lead response
2x
more events managed with
the same team
More success stories
Frequently asked questions
You don't need to have all the answers - that's what we're here for. Every engagement starts with a deep understanding of your organization and the way you work today. We'll identify the gaps and recommend a solution tailored to your technology, management needs and culture. Our expertise is designing a solution that fits each company precisely.
Absolutely. These are often the engagements that create the greatest impact. We translate business needs into simple, smart and accessible solutions - even for teams that are not used to working with technology. Our role is to make the technology feel seamless and put it to work for your business, so you can focus on what matters most.
In short, yes. But we don't love the term, because it can make the technology itself sound like the goal - and it isn't. We focus on what matters: using technology to solve real business problems and get your business moving again.
We're not tied to one platform. We work with a range of systems based on each client's needs, including monday.com, Make, Origami and more. In many cases we connect systems through smart integrations that help the organization perform at its best.
The timeline depends on the challenges you want to solve, but we can usually go live within two weeks. A full project typically takes 3 to 8 weeks. In some cases, it makes sense to start with one focused solution for a specific problem and build from there.
We won't leave you alone with a new system. Our support doesn't end when you go live - that's when it really begins. We'll provide training, refinements, success measurement, ongoing optimization and responsive support when you need it. We believe in continuous improvement, and that's what we bring to you.
We start with a discovery session to understand your organization's needs, challenges and goals. From there, we create an initial specification and design a tailored solution. Once expectations are aligned, we move into a detailed working session that turns the process into a practical plan, then begin implementation. At the end, we test together, refine what is needed and make sure the system works exactly as it should.
We specialize in improving core processes that directly affect operations, service and profitability:
• lead and sales management;
• projects and tasks;
• production planning and manufacturing;
• fulfillment, inventory, purchasing and logistics;
• customer service;
• accounts and collections;
• back-office and HQ management;
• workforce scheduling and management;
• and CRM systems.
Each engagement is tailored to the organization and includes the right tools, automation, dashboards and full implementation.