Population and Immigration Authority: transforming management and control across HQ and departments
"Aluma knew how to speak to both field teams and decision-makers. They turned the transition into something the organization could actually move through."
Maor Ahituv, PMO
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The challenge
Like many public-sector organizations, the Authority had to address fragmented processes, changing systems and inconsistent ways of working across departments:
⇢ limited control over HQ budgets;
⇢ decentralized project management with insufficient process documentation;
⇢ and a sensitive transition between core systems with the risk of disruption or information loss.
Background
The Population and Immigration Authority is a central government body with hundreds of employees and complex internal interfaces. In recent years, it has undertaken significant transformation initiatives to streamline processes and improve financial and management control.
The solution
Across several projects, we led integrated technical, strategic and organizational initiatives:
⇢ HQ budget management through a smart budget tool with a hierarchical structure, period tracking and plan-versus-actual visibility;
⇢ structured project-management processes;
⇢ and full transition management between systems - including process mapping, needs definition, coordination with technology teams and implementation support.
Results
The organization transformed the management capabilities of its HQ and departments, successfully moving to new core systems with minimal friction and a clear foundation for financial management and control.
112 work hours
saved every month by streamlining request approvals
Hundreds of millions
of NIS managed smoothly across projects, vendors and service providers
100% of requests
submitted through one form
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Frequently asked questions
You don't need to have all the answers - that's what we're here for. Every engagement starts with a deep understanding of your organization and the way you work today. We'll identify the gaps and recommend a solution tailored to your technology, management needs and culture. Our expertise is designing a solution that fits each company precisely.
Absolutely. These are often the engagements that create the greatest impact. We translate business needs into simple, smart and accessible solutions - even for teams that are not used to working with technology. Our role is to make the technology feel seamless and put it to work for your business, so you can focus on what matters most.
In short, yes. But we don't love the term, because it can make the technology itself sound like the goal - and it isn't. We focus on what matters: using technology to solve real business problems and get your business moving again.
We're not tied to one platform. We work with a range of systems based on each client's needs, including monday.com, Make, Origami and more. In many cases we connect systems through smart integrations that help the organization perform at its best.
The timeline depends on the challenges you want to solve, but we can usually go live within two weeks. A full project typically takes 3 to 8 weeks. In some cases, it makes sense to start with one focused solution for a specific problem and build from there.
We won't leave you alone with a new system. Our support doesn't end when you go live - that's when it really begins. We'll provide training, refinements, success measurement, ongoing optimization and responsive support when you need it. We believe in continuous improvement, and that's what we bring to you.
We start with a discovery session to understand your organization's needs, challenges and goals. From there, we create an initial specification and design a tailored solution. Once expectations are aligned, we move into a detailed working session that turns the process into a practical plan, then begin implementation. At the end, we test together, refine what is needed and make sure the system works exactly as it should.
We specialize in improving core processes that directly affect operations, service and profitability:
• lead and sales management;
• projects and tasks;
• production planning and manufacturing;
• fulfillment, inventory, purchasing and logistics;
• customer service;
• accounts and collections;
• back-office and HQ management;
• workforce scheduling and management;
• and CRM systems.
Each engagement is tailored to the organization and includes the right tools, automation, dashboards and full implementation.